"To all who helped me with my appeal. Thank you for your help. I really appreciate it"
"Client wanted to pass on her thanks. Said she felt overwhelmed by your kindness in dealing with BT for her"
"Please find £5 enclosed as a donation towards your good work in helping people with debt and other problems. I will continue this donation at the end of each month"
"Can't get advice any other way. I don't know what I would have done without you. You do a wonderful job"
"You are my saviour. You have all been a life line for me"
"I would like to thank and express how much I have appreciated the advice and assistance I have received from the PW Advice Centre. I am a man of 69 that has never had to ask anyone for assistance or advice before so this was a whole new experience for me and therefore I approached it with some trepidation. The care, empathy and consideration shown to me by your staff has been exemplary and made what I expected to be an embarrassing experience very easy. I have just posted my application for Attendance Allowance which I know may or may not be granted but, I am sure without the assistance received from you, I would not have managed"
"I have been asked to complete a tax return but am very confused on how to do this. This is causing me a lot of stress and I would be very grateful for some help"
In July 2015 Fiona Pengelley was presented with the Paddock Wood Lions "Citizen of the Year" Award and in September she was presented with the Tunbridge Wells Borough Council's "Local Hero" Award.