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Here are some comments from our clients:

I can’t thank you enough for your efforts and assistance, this wouldn’t have happened without your help.

Thank you for all your help in past year and previously with tribunal....I couldn't have coped or done it without your help.

I would like to take this opportunity to once again thank you for all of your hard work, help and expert advice.  We are so grateful to you and your organisation.  You have been absolutely amazing.

Many thanks you are so patient ,very kind and it is so hard to help me. You very young but you work so professional, You let  me see hope in disappointment . I admire you in my heart.  I'm very lucky to meet you, Thank you so much!  

Your help was more than just form-filling hacks.  Having you in my corner who believed in me was such a support.  Thank you for the massively life-enhancing work you do.

Amazing news I have been offered a council house just in time I can’t believe it thank you so much for your help

I would just like to thank you for your professional services and for the kindness, understanding and patience received.

I couldn't have done it without the you and the team behind you at Paddock Wood. THANK YOU.

i really appreciate your help with everything.  I couldn't have done it without you

Thank you so much for helping me receive my PIP…I can live and not exist

Thank you for everything that you do to help ‘people’ – you are all amazing!

I am very satisfied with the service.  Pleasant and very helpful. 

What a wonderful lady! Julia helped me ever so much.  She is knowledgeable, patient and compassionate.  I am very glad I came here today.

You are more than brilliant.  

All the team’s help is much appreciated.  

I cannot see any improvement is needed. A wonderful service.  

Brilliant service. 

Happy with the service. Thank you.

I am so grateful and relieved beyond words.  I cannot thank you enough

Thank you so much and I would just like to say thank you for your help this morning. It was such a weight off my shoulders you were very kind, and your advice was spot on

Thank you so much for your help with my issues. It is so nice to be able to talk to a person who understands the problem. I have applied for the Covid Pass letter and will apply for the citizenship next year. I can't help feeling that the authorities are determined to make life difficult for foreigners after Brexit. Thanks again for sorting out my problems so quickly.

“I just wanted to thank you for all your help in my PIP form. I really appreciate what you have done for me.”

“I would like to thank all those staff (which I think is pretty much everyone of you at some point!) who have given me so much help with my PIP claim and for possible continued help, I am so grateful”

“I came in to discuss an issue I had with EDF on 5th July. I can’t remember the name of the person I spoke to. I wanted to let you know that thanks to your advice, I contacted complaints resolution at EDF and after several conversations with a very understanding and efficient member of staff, my issue has now been resolved. I have also requested that EDF look very carefully at the way they handle cases of bereaved customers and I understand that training will be put in place - we’ll see.  Thanks so much for your help”

“We met fairly recently when you came to talk to CSS at our Thursday morning meeting.
It was so helpful, and I have already had 2 clients request help from the Paddock Wood Advisory Service with brilliant results – thank you, I had not heard of them before.

“Thank you ever so much for all of this, I have sorted it all out and everything is going very smoothly. Thank you for all of your help and advice. Your service is amazing. “

“I can't thank you enough for pushing this for me, the whole thing made me feel so ill. You have made my day. Thank you so much.”

“I cannot thank you enough of the time and effort you have afforded me regarding this matter and I shall be eternally grateful.”

“Thank you so much for your email, that is fantastic news about the DRO, I cannot thank you all enough for all the help you have given me, it's a total new beginning, I've paid my rent, my council tax, my water today and all my other bills will go tomorrow and for the first time in years I'm looking forwards not backwards, I can't thank you all enough for that.”

“Many thanks for your help, I always pass your contact details onto our patients and tell them what a wonderful service you have 😊” (From the Hospice in the Weald)
“To you all to say thank you for all you did for me. Also to say I have received an allowance each week, to help with my needs. My very best wishes to you all”

“To all, many many thank yous.”

“It was great news for my mum to have won her PIP back. You did a great job with the paper work and support of my mum. We really appreciate it and everyone’s else’s support who were involved.”

“Thank you so very much for all of your help; you have been absolutely incredible through the whole application and appeal procedure. I cannot thank you and the Advice Centre enough.”

”You were so kind advocating for me with such perseverance, skill and commitment. Its good news it was a success and I have been able to get more help getting about and doing things.”

“cant tell u how much uve helped me in difficult times thank u so much”

“We just wanted to say a big thank you for your support with Mum’s PIP case. You did great work to help us to get the outcome that is so needed to help make life that little bit easier”

“Thank you for all your help. Normally I can deal with ‘the system’ but circumstances defeated on this occasion.”

“Would like to thank you for your great help with food today it's much appreciated for sure , to be honest you couldn't imagine how much it's cheered us up.”

“PWCAC were so very helpful and we cannot thank you enough for making our applications so easy”

“Such helpful people who go the extra mile” (5 star review given)

“To everyone. I live on my own. I am 70 years old and I have no one close to me to do what you do for me. I am so thankful to you all.”

“I just really want to say thank you at the time the support I got was priceless and I am so grateful for your encouraging words”

“We would first like to thank you the Community Advice Centre, for all your help and guidance during the last year. Sorry it is late, we have had a lot going on. Please find enclosed a donation towards the work that you do.”

“Its all because of you! You did this, you made it possible. You’re the reason I finally get recognized as someone who has a debilitating life. Can I THANK YOU massive because you helped me with everything and you did what I can’t. I am so thankful to you. “


“I’d like to thank you for all the information you’ve provided and to say that in troubled times I know I can at least count on your services. You all do such a worthwhile job and I’m so grateful.”

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