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What you need to know about our advice service

PWCAC endeavour to always provide our clients with information which is accurate, precise and reliable as possible.  We are authorised and regulated by the Financial Conduct Authority in respect of certain activities around debt counselling.

Limitations of our advice

PWCAC's advice should not be construed as professional accountancy or legal advice.  We are not accountants or legal professionals.  Our aim is to provide free guidance on your rights and responsibilities, which is dependent upon receiving full and accurate information and evidence from you about your circumstances.  Should we, or you, believe you require more specialist assistance, you should seek instruction from an appropriately qualified professional.

Our Liability to you

PWCAC are not liable (legally responsible) for actions taken by you based on our advice given.

We are not responsible for, nor can we guarantee the accuracy of the information obtained or provided from a third-party or websites we provide links to.  We do not endorse linked websites nor are we connected to the people who run them.

We are not liable for any loss, damage, financial disadvantages, inconvenience or any other financial burdens (including debt) that you incur as a result of relying on our advice.

How to get advice

We give advice over the phone, by email or face to face, depending on what suits your needs.  You ae welcome to drop in whenever we are open but we cannot guarantee we will have an adviser available to help you immediately.  You may prefer to call us on 01892 838 619 so that we can take your details and work out how best to proceed.  Alternatively, you can use the form below to make an enquiry, we aim to get in touch with you within one working day.

If you would like debt advice, click here to see what you can expect from the process. 

When we record and use your personal information, we:

  • only access it when we have a good reason

  • only share what is necessary and relevant

  • don’t sell it to commercial organisations


We need to record information about you to help with your enquiry. Please let us know if you would like more information about how we will use your data.  Third parties such as AQS Assessors will from time to time require access to client records. It is possible that your file may be assessed for auditing purposes. You have the right to opt out from having your file included in this process. 

Because we may need to speak to other people in order to help you, we need to ask your consent to share your personal information with relevant third parties and to correspond with them on your behalf.  

Thank you! We will contact you soon!

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