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Do you or someone you know use a telecare alarm?
Landline phones are switching to digital, which could stop telecare alarms from working. You must call your landline provider who will...
info091328
Jul 181 min read


Mental Health
Every day we advise clients whose practical problems are made far harder to conquer because of their mental health issues. Whether...
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Jul 42 min read


Council Tax Support
If you're on a low income or receive certain benefits, you can get help from your local council when paying your Council Tax bill – this...
info091328
Jun 132 min read


Lasting Power of Attorney
What is it? A lasting power of attorney (LPA) is a legal document that lets you (the ‘donor’) appoint one or more people (known as...
info091328
May 92 min read


Keeping Kent Safe
As summer approaches criminals cold call on unsuspecting households offering convincing deals to try to get you to agree to having work...
info091328
May 21 min read


Pension Credit: what you need to know
Pension Credit gives you extra money to help with your living costs if you’re over State Pension age and on a low income. According...
info091328
Apr 72 min read


Debt Scams
What to do if you get a debt demand; How to check an unexpected payment demand is genuine
info091328
Mar 71 min read


Suspicious Phone Calls, Emails and Text Messages
Guidance on HMCTS related suspicious phone calls, emails, and text messages - GOV.UK
info091328
Feb 281 min read


Student Accommodation: What you need to know
University years are an exciting time but there are a few peculiarities about student accommodation which are well worth being aware of....
info091328
Feb 72 min read


Consumer Rights
Do you know your consumer rights? For help and up to date information, including latest scam alerts, visit www.which.co.uk/news/consumer...
info091328
Jan 171 min read


Train Travel Compensation
You no doubt know the frustration of a delayed or cancelled train in wet or snowy winter weather, but are you familiar with your rights...
info091328
Jan 102 min read


Cloud Computing
What is cloud storage? There are an increasing number of services offering ‘cloud storage’ where you can upload documents, photos, videos...
info091328
Dec 18, 20243 min read


Winter Scam Payments
Scam texts have been circulating claiming that a new living allowance will be paid out. The text asks people to click on a link to claim....
info091328
Nov 22, 20241 min read


Holiday Pay
Employees have the right to 'statutory annual leave' (paid holiday) This is the case whether they work: full time part time under a...
info091328
Nov 8, 20242 min read


It's #AdviceWeek
As well as offering guidance and support through challenging times, advice services offer hope, stability and a path forward. Help us...
info091328
Oct 24, 20241 min read


Identity Theft
Your identity is valuable. If your identity is stolen, you can lose money and may find it difficult to get loans, credit cards or a...
info091328
Oct 11, 20242 min read


Buying Concert Tickets
The prospect of seeing your favourite artist live is always exciting and it’s easy to get caught up in the rush to get tickets. Yet...
info091328
Sep 6, 20242 min read


NHS Prescriptions Delivered To Your Door
NHS Prescriptions delivered to your door for free, for further details about how to receive your prescriptions, simply download the Royal...
info091328
Aug 23, 20241 min read


Tax Returns
Every year we see a number of clients who have received fines for ignoring a request to complete a self-assessment tax return or for...
info091328
Aug 16, 20242 min read


Electrical Work - Whose responsibility is it?
Whose Responsibility is it? Since 2005, all electrical work in dwellings in England and Wales, whether carried out professionally or as...
info091328
Jul 17, 20242 min read
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