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Proud to be the Mayor of Tunbridge Wells' Charity of the Year ,
alongside the Maidstone and Tunbridge Wells NHS Trust Charity
Paddock Wood Community Advice Centre is a charity offering free advice, information and support to people living in Paddock Wood, Tonbridge, Tunbridge Wells, Maidstone and neighbouring villages. We hold the Advice Quality Standard, a national quality mark for organisations providing free, independent advice to members
of the public.

Come to us for advice on a wide range of issues including:

  • welfare benefits

  • consumer matters

  • debt and money

  • employment

  • family (children, domestic abuse, separation)

  • housing and homelessness

  • mental health support

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​Who are we?

Paddock Wood Community Advice Centre began operating ten years ago, in April 2012.


We are:

Where are we?

Our offices are at 94 Commercial Road, Paddock Wood, TN12 6DP.

We have private, ground floor, accessible rooms where we can discuss your concerns in confidence.


We also offer telephone consultations and video calls.


We are open Mondays to Fridays 9.30am to 1.30pm.

Call us on 01892 838619 or send an email to or complete our enquiry form.

We offer face to face advice in our offices at 94 Commercial Road in Paddock Wood, TN12 6DP, Monday to Friday, 9.30am to 1.30pm. We have private, ground floor, accessible rooms where we can discuss your concerns in confidence. We also offer advice via email ( and phone calls (01892 838619) and/or you can fill out our Enquiry Form


Our advisers have appealed successfully at benefit tribunals against the Department of Work and Pensions’ decisions on many occasions. We support any individual who has a benefit need from an initial interview through applications and onwards to challenging awards and often overturning government decisions.

We strongly believe that our community needs to work together to provide a comprehensive advice service for those who live and work in Paddock Wood and surrounding areas. You can find us in the heart of Paddock Wood where we are available to help people living in Paddock Wood and neighbouring villages and towns.

Many problems do not go away, the sooner you ask, the sooner we can help. We aim to ensure that our clients leave our offices feeling empowered and aware of all options available to them.

Alongside our advice service enquiries, we also welcome applications to join our team either as a volunteer or as a paid member of staff.

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