top of page

Help with Household Bills

Broadband - From 22 August 2022 people receiving certain benefits can ask

broadband firms to check their eligibility for social tariffs. Reduced social

tariffs allow UK households receiving income based benefits such as Universal

Credit and Pension Credit to pay less for internet and telecoms access.

Current providers include BT, Community Fibre, NOW, Sky, Virgin Media and


South East Water - Customers whose household income is £16,480

(excluding disability benefits) per year or less can apply to have their water

bill capped at £157.78 or £127.14.

Southern Water – They have an Essentials Tariff designed to help customers

who are struggling to pay their water services charges. It provides a discount

of at least 20% on future bills and a low income pensioner discount.

Oil - You might be able to get a fuel voucher if you rely on oil, liquefied

petroleum gas (LPG), coal or wood as your main source of heating and aren’t

on the gas grid.

Electricity/Gas - Many of the big energy firms provide grants to help people

who are behind with payments.

You may be able to get payments from the Government to help with the

cost of living if you’re getting certain benefits. You will be paid


PWCAC is OPEN for face-to-face advice (appointments and drop-ins) Monday

to Friday, 9:30 – 1:30. If you need advice about the above or about housing

and homelessness, debt, relationship breakdown, welfare benefits,

employment, or anything else please contact us: | 01892 838619

94 Commercial Road, Paddock Wood, TN12 6DP


11 views0 comments

Recent Posts

See All


bottom of page